This August, Sandy Woods will celebrate her 24th anniversary with GIA. She started working in the medical records department pulling patient charts for nurses for that day’s appointments. “I miss paper charts!” Now, she works with a team of five in the Dowell Springs office, still working in a now-revamped system of medical records, sending letters of test results to … Read More

This December, Jennifer Adams will celebrate 25 years with GIA. She has served as an LPN with Dr. John Haydek for most of her career. She sees patients, coordinates schedules and triages patient phone calls. Since Dr. Haydek is a specialist in Barrett’s esophagus, which is caused when stomach acid damages the esophagus, she is an advocate for esophagus health … Read More

“Education is the most important part of my job. I want our patients to understand how their insurance works and discuss all charges ahead of time so there are no surprises,” says Kathi Lonas, front office supervisor for GIA. “After 32 years with GIA, I’m the resident expert for patient insurance education.” Kathi started at GIA working with Dr. Kent … Read More

“I went to work for GIA in October of 1985, and I was employee number 15 doing patient care for office endoscopy,” Gina Rains shares. “Back then, the scopes were rigid, and we were so limited Now I’m retired from full-time work and am so blessed to be a PRN. After years of being a manager, it’s good to just … Read More

Mary Garner started in the GIA business office working in the insurance department in 1991. Today, she works full time as a certified medical coder, and at age 80 is considering her retirement – perhaps this July on her 30th anniversary. “I’m thinking about getting a dog when I retire,” she shares. “My sister has a dog that I’m in … Read More

Terry Brooks started working 33 years ago at GIA in the transcription department when doctors would dictate everything on a recorder. She would transcribe their notes from patient visits and procedures, along with other correspondence. Now, Terry works in the pre-certification department, coordinating with insurance companies to get approval for patient procedures. Self-described as dedicated, this trait is evident in … Read More

On March 1, 1982, Debbie Simerly joined GIA, and after 39 years with the company, she remains passionate about promoting the importance of colon screenings and gastrointestinal health. That commitment is fueled both by her love for her work and losing a younger family member to colon cancer. “I love helping patients,” Debbie said. “The field and the technology have … Read More