At GIA, our hallmark is performance-based quality care. We have implemented quality assurance and performance improvement programs in both our offices and our Endoscopy Center. This provides measurable outcomes that allow us to continually track our performance quality and ensure we are providing the best service possible.
Adenoma Detection Rate: GIA physicians detect and remove significantly more pre-cancerous polyps through screening colonoscopies than national benchmark goals for both men and women. An adenoma is a pre-cancerous colon polyp as opposed to a benign polyp, which is not precancerous. The American Society for Gastrointestinal Endoscopy sets national standards for GI practices in detection of adenomas. This national goal is to detect and remove adenomas in 25% of men and women combined. Gastrointestinal Associates surpasses that goal. Through June 2015, GIA physicians detected and removed adenomas in 45% of screening colonoscopies.
Successful Colonoscopies to Cecum: GIA physicians successfully perform complete colonoscopies in a significantly higher percentages than national benchmark goals. The cecum is considered the beginning of the large intestine, and a colonoscopy is complete if the entire large intestine, or colon, is visualized. The American Society for Gastrointestinal Endoscopy set the national benchmark goal at 95 percent (allowing for some anatomical or surgical changes in patients that prevent complete colonoscopies). GIA averaged 99 percent in 2013, and hit 100 percent in six of the 12 months.
Nearly 95% of patients rated GIA and its Endoscopy Centers a 9 or 10, compared to lower ratings at 150 comparable AmSurg GI centers and to a national baseline.
Our excellent staff and highly trained physicians are key to providing the highest quality of care. Our rate of detection of precancerous polyps during colonoscopy exceeds national benchmarks for both men and women, significantly reducing the number of cancers developing later in our patients. Our full compliance program with both internal and external chart and billing audits assures that we provide proper and accurate documentation, coding and billing. We consistently receive patient satisfaction ratings of 94 percent or higher in our offices and our Endoscopy Center.
Measuring performance to advance quality care is gaining national attention, and we are setting the standard. You can rest assured you will be well cared for by the team at Gastrointestinal Associates.